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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up window will open. It contains detailed info about all the actions that you can carry out on the given page. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of educational video clips clarifying how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you searching for, have a glance at our comprehensive FAQ section, which contains questions asked by real individuals and offers practical solutions. We periodically "revamp" our FAQ database with new Q&A's in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our excellent team of customer service technicians available 24x7x365 and eager to assist you with any question. Each support ticket you open will be answered in less than 60 minutes (the average response time being approximately 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 134230

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com